Sensitive services must be reliable and available.

Indra is designed to quickly and efficiently deliver:

• Surveillance, around the clock.
• Alarms and notifications when your service behaves irregularly.
• Automic measures to fix the issues.
• Proactive, receive information about the measures needed before implementation.

Surveillance

• Indra can theoretically monitor a service several times per second, around the clock, all year round.
• Indra simultaneously collects data on the service health. You can then analyze and draw conclusions about external influences and identify bottlenecks when the service is under heavy load.

Alarm

• When Indra's surveillance detects that the service behaves in an unexpected manner, responds slower than expected, answers incorrectly or does not respond at all, one or more Alarms will occur. 
• Alarms are configured to be sent via e-mail, text message, monitoring page, mobile app or third-party system through the API (Application Program Interface). 

Automic Measures

• When Indra's surveillance detects that the service behaves in an unexpected manner, Indra follows a protocol to automatically resolve the issue.

Proactive

• Through Indra's monitoring, we can get tips and advice from our action agents when it is time to take an action to avoid incidents. 

Services

The following service Indra packages are available:

Indra External Monitoring

Sometimes it may be good to be able to monitor your systems from outside. By obtaining an account at http://www.imz.se, you can monitor your pages from our servers via your app or our web portal. A perfect service to see that the service can be reached from outside. 

What is included?

Our service packages includes the following:

Standardplugins

Use our default plugins to get started right away. The following plugins are available:

• Web
• IIS
• WCF
• SQL-Server
• Windows (CPU, Mem, Disk)
• Linux (CPU, Mem, Disk)

Or consult us to create a plug-in that is customized for your own system.

Updates

Updates of Indra and our standard plugins are always included in our service package.

Mobile app och web portal

Use your mobile phone or browser to keep track of your servers. You can also get push notifications via the app when an alarm goes off. The app is available for WinPhone, Android and Iphone. 

Statistics and action agent

Collect statistics from your services and get advice from Indra on actions that should be performed.

Support

Our technicians can help you by phone and email Mon-Fri 8-17.

Additional services

Sometimes you may need help right away by our skilled consultants. The following can help you with:

Installation

Our consultants will install Indra and configure emergency services and surveillance services. We ensure that everything is done correctly.

Upgrades

Our updates are included, but sometimes you can be unsure that an upgrade works painlessly. We take care of the upgrade process of your installation.